Privacy policy

Introduction

Given the development of new communications tools, we must give particular attention to privacy protection. This is why we undertake to respect the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information

Surname
Forename
Postal address
Postcode
Email address
Telephone/fax number
Credit card number

The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use cookies and/or log files, as indicated in the next section, to collate the information about you.

Forms and interactivity:

Your personal information is collected through forms:

Website registration form
Order form
Competitions

We use the information thus collected for the following purposes:

Order follow-up
Information / Promotional offers

Your information is also collected via the interactivity established between you and our website, as follows:
We use the information thus collected for the following purposes:

Comments
Correspondence
Information or for promotional offers

Cookies and log files

We collect certain information through log files and cookies. This is principally the following information:

IP address
Operating system
Pages visited and requests
Time and date of connection

The use of such files enables:

Improvement of the service and personalised welcome
Personalised consumer profile
Order follow-up
Statistics

Sharing of personal information

We will not market the personal information collected. However, we do share this information with third parties for the following reasons:

Consumer profile
Execution of the order
Partnership
Advertising

If you do not want your personal information communicated to third parties, you can opt out at the time of collection or at any time subsequently, as mentioned in the following section.

Right of objection and removal

We offer you a right of objection and removal with regard to your personal information.
The right of objection is the option for web users to refuse their personal information being used for certain purposes mentioned at the time of collection.
The right of removal is the option for web users to ask for their personal information to be removed, from a distribution list for example.
To exercise these rights, contact:
Postal address: 10 bis rue Gutenberg, Mérignac 33700
Email: [email protected]
Telephone: 0557269931
Section of the website: http://www.residence-nemea.com/

Right of access

We recognise a right of access and rectification to people wishing to view, modify or remove their personal information.
To exercise this right, contact:
Postal address: 10 bis rue Gutenberg, Mérignac 33700
Email: [email protected]
Telephone: 0557269931
Section of the website: http://www.residence-nemea.com

Security

The personal information we collect is kept in a secure environment. The people working for us are bound to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

Network surveillance software
Computer backup
Firewalls

We undertake to maintain a high degree of confidentiality by integrating the latest technological innovations making it possible to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a risk when using the internet to transmit personal information.

Legislation

We undertake to respect the legislative provisions set out in French law.